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Adding Questions to your Storefront

If you want to collect additional information from your storefront customers (which isn't already collected by Checklick), you can add a question to your storefront, and assign it to one or more of your skus. Here's how:

  1. Start on the Setup Storefront page.
  2. Scroll to the bottom until you see the section called Storefront Questions.
  3. Click Add Question.
  4. Enter your question (for example, "What is your t-shirt size?").
  5. Select a type for your question. A text question will let your customers type in any text into a text box as an answer. A checkbox will let them select from up to 5 choices, and a radio button will let them select one choice from up to 5 choices.
  6. If your question is either a checkbox or radio button, make sure to enter your choices. Any choice you leave blank won't be shown to your customers.
  7. Click Update Storefront on the top left. 

After you add a question to your storefront, it will be automatically added to any products and SKUs you have already created. Also, if you add a new product or SKU, any existing questions will be automatically added to it. 

You can manage which questions appear for which SKUs. Here's how:

  1. Start on the Setup Storefront page
  2. Scroll down to the Storefront Questions section. Find your question.
  3. Click show options. You should see a list of all of your SKUs, and a dropdown where you can choose to make a question hiddenoptional, or mandatory.
  4. Click Update Storefront on the top left. 

You can see the answers that your customers gave to your questions on the order page, by downloading the order CSV, or by downloading the customers PDF receipt.

Quick tip:

  • If your storefront has a mandatory question, your customers won't be able to complete their purchase until they answer that question.

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